Privacy Policy

A legal disclaimer

Last updated: December 2025

Highline Rockies (“we,” “us,” or “our”) is committed to protecting the privacy of individuals who visit our website or use our services. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information in accordance with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

Name
Email address
Phone number
Company or organization name
Travel preferences or inquiry details submitted through contact forms or email

We do not knowingly collect sensitive personal information unless required to provide a requested service.

2. How We Use Personal Information

Personal information collected by Highline Rockies is used for the following purposes:

To respond to inquiries and communicate with prospective or existing clients
To provide travel planning, destination management, and coordination services
To facilitate bookings or referrals with licensed third-party service providers (with consent)
To improve our website, services, and customer experience
To meet legal, regulatory, or contractual obligations

We do not sell or rent personal information to third parties.

3. Disclosure of Information

We may disclose personal information only in the following circumstances:

To licensed third-party operators, vendors, or service providers for the purpose of delivering requested services
When required by law or regulatory authority
With your explicit consent

All third-party partners are expected to maintain appropriate privacy and confidentiality standards.

4. Cookies and Website Analytics

Our website may use cookies or similar technologies to enhance user experience and analyze website traffic. These technologies do not collect personally identifiable information unless you voluntarily provide it.

You may adjust your browser settings to refuse cookies; however, some website functionality may be affected.

5. Data Storage and Security

We take reasonable administrative, technical, and physical safeguards to protect personal information against loss, theft, unauthorized access, disclosure, or misuse.

Personal information is retained only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements.

6. Access and Correction

You may request access to the personal information we hold about you and request corrections if it is inaccurate or incomplete, subject to legal limitations.

Requests can be made by contacting us using the information below.

7. Third-Party Links

Our website may contain links to third-party websites or platforms (e.g., social media, booking partners). We are not responsible for the privacy practices or content of those third-party sites. Users are encouraged to review the privacy policies of any external websites they visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised “Last updated” date.

9. Contact Information

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

Highline Rockies
Canmore, Alberta, Canada
Email: info@highlinerockies.ca